Reservation and Cancellation Policy

Kendra Holliday, St Louis MO

COVID-19 update, Nov 17, 2020: Due to our country’s handling of the pandemic since earlier this year, I’m limiting my services to online. Until further notice, virtual meetings are the safest option.

I’m focusing the next two months on a writing project, as I continue to reduce risk and wait this out.

For us to work together, you will need to be patient and follow my process.

The first step is an introductory consultation. My consultations are $120/hr.

If you would like to schedule a consultation with me, please contact me for payment options and other details.

Once I receive your deposit, I will contact you to set up the appointment. I’m available days, evenings, and weekends, between the hours of 8am-8pm cst. I usually book a week out.

Reservation and Cancellation Policy:

If you cancel an appointment with less than 24 hours notice, the deposit is applied to that appointment date. If you give me enough notice so that I can schedule something else, I’ll apply your payment to a rescheduled date (see more policy details at the bottom of this page). I deposit checks the week of the appointment.

Once you are established and we have developed a rapport, cash at the time of the appointment is fine (and preferred). If you cancel an appointment with less than 24 hours notice, I will expect payment for that appointment before we schedule another one.

.

The reason behind this policy:

This insures that you are serious about seeing me, and prevents my time from being wasted.

Kendra Holliday

I receive multiple inquiries daily, and I accommodate as many of them as I can. I operate professionally and am reliable. I am an open-hearted woman. I am very accessible and public, which allows people to get to know me on an intimate level. I put it ALL out there.

When someone new contacts me, I don’t know them at all, but I take their request seriously and go out of my way to help them address whatever topics or issues they may have. When an appointment gets canceled on short notice, my time is wasted. Not only that, but this is what I do for a living, and I’m forgoing time with my loved ones and friends in order to meet with people I don’t know. I WANT to know you, so let’s make it happen!

I operate on mutual respect, which is a key quality for developing healthy relationships. Confidentiality is assured.

Thank you!

Deposit policy: Deposits can be transferred twice for reschedules, with a minimum 24 hours notice. Deposit can be applied to rescheduled date within 30 days of original appointment. If a new date is not made within 30 days, the deposit is forfeited and you will need to send a new deposit to initiate the booking process.